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Subscriber Spotlight: Mesa Air Group

WBAT Safety’s Subscriber Spotlight series highlights different subscribers of the WBAT platform. The series aims to recognize our various valuable subscribers and the different ways the WBAT platform is used.

This edition of WBAT Safety’s Subscriber Spotlight features responses by Paul Taylor, Manager of Quality Assurance & Regulatory Compliance at Mesa Air Group, a regional air carrier with 3,100 employees that services 106 cities in the United States, Canada, Mexico, and the Bahamas. Mesa utilizes a fleet of 160 aircraft: Bombardier (Mitsubishi) CRJ900s and Embraer E175s for passenger service and Boeing 737-400Fs for cargo service.


How do you use the WBAT Platform? Mesa utilizes WBAT for Employee Reporting, including ASAP, Safety Investigations, and SMS Safety Risk Management.

What do you consider the most useful part of the WBAT Platform? My day-to-day function is to oversee the Safety Risk Management progression for the company. WBAT’s “Query & Analysis” functions allow us to create queries to pull data from our WBAT input and create reports to distribute to our Subject Matter Experts and ensure that our risk mitigation plans are progressing toward implementation and tracked through the Safety Assurance processes.

Please identify a recent safety issue or problem you identified in your data: Without getting too specific, there was a fairly recent fleet campaign to add tamper seals to a piece of equipment on board our aircraft. This was in response to an uptick in Maintenance callouts to service this particular piece of equipment. After the campaign was complete, we received Safety Reports from our crews indicating that one of our fleet types had no valid relief (MEL/NEF) should the tamper seal be missing or broken and Maintenance personnel were not available to inspect the equipment and/or replace the seal.

Please explain how you mitigated the issue or problem: Our Safety Department validated the concern and presented it to our Maintenance team who also agreed that the MEL/NEF on this fleet type had been overlooked. A Safety Risk Assessment was opened and moved through the Safety Risk Management process. The MEL/NEF was updated and the concern was resolved.

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